Privacy Policy

Introduction

Welcome to LocalWala. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Important: LocalWala does not sell personal information. Users can request deletion through the Delete Account page.

Information We Collect

• •Name – Used to personalize your experience
• •Mobile Number – For order updates and account verification
• •Email Address – For newsletters, offers, and account management
• •Password (encrypted) – Securely stored for account protection
• •Location Information – To find nearby restaurants and delivery partners
• •Device Information – Technical details to improve app performance
• •Vendor/Business Information – For restaurant partners and delivery executives

How We Use Information

• •To provide and improve our services
• •To process orders and payments
• •To communicate with you about updates
• •To personalize your experience
• •To ensure security and prevent fraud

Information Sharing

LocalWala does not sell personal information. We only share data with trusted partners necessary to provide our services, or when required by law.

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

User Rights

You have the right to access, correct, or delete your personal information. You can request these changes through your account settings or by contacting us.

Account Deletion

Users can request deletion through the Delete Account page. We will process your request within 7 business days while retaining necessary data for legal compliance.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

Changes To Policy

We may update this policy. Changes will be posted on this page with an updated effective date.

Contact Information

For questions about this privacy policy, contact us at support@localwala.tech